I was hoping that there were not going to be any issues with the products that I ordered, but two of the live resin concentrates were all over the place.
I called to place an order at the marijuana dispensary near me, because the website was not working. It took about 15 or 20 minutes to get someone on the phone. I had to call several times before someone picked up the call. When I finally got the manager on the phone, I told him about the problems with the website. He apologized and informed me that I was the first person to say anything. He assured me that he would contact the technical support team to have the issue fixed as soon as possible. He offered to take my order over the phone and he gave me 10% off. I was less aggravated with the 20 minutes of calling after I got 10% off and the manager was nice on the phone. I ordered a couple of different items that I normally get from the dispensary near me. Some of the items are products called cured resin sauce. The cured resin sauce is very gooey and it can easily get all over the place if the products are turned upside down. This type of issue has happened in the past with the dispensary. I was hoping that there were not going to be any issues with the products that I ordered, but two of the live resin concentrates were all over the place. I contacted the manager because I was steaming mad. After all of the problems that I had placing the order, I hoped that everything would be perfect with the delivery. Once again, the manager was very nice and helpful, which made me feel more calm and at ease. He offered to replace anything in the order.