When I was hired, Bill was the store manager.
The owners of the dispensary were part of a company based in another state, but bill was a total jerk, & stickler for the rules, but she regularly liked me, which is why so several other people got fired & I stayed on.
Bill ran the locale like a pharmacy, regularly seeming truly clinical, cold, & removed. Bill did not have the right personality for purchaser service, so the store was not a fun locale to labor or to shop. Finally the company got wind of her poor purchaser service, so they fired him & promoted me to the new store manager. I seized the option to change the vibe of the cannabis dispensary & make it a more relaxed & fun locale to shop. My idea was to encourage the buyers to spend more time in the cannabis dispensary instead of making a purchase & immediately leaving. The first step was to call a meeting for all the budtenders & delivery drivers to explain the new philosophy of the cannabis dispensary. I encouraged them all to be friendly, & take their time explaining the several cannabis products. I didn’t want the buyers to feel rushed, but to feel like they were welcome to stay in the cannabis dispensary for as long as they wanted. The longer a purchaser hangs out, the more cannabis they will buy & the more currency they will spend. I want the cannabis dispensary to be more comfortable, although I also need it to be a lot more profitable.